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Monday, 28 November 2022 23:06

Access4u Launches 2021-22 Impact Report

Access4u has launched their first ever Impact Report, which details the 2021-22 financial year.

The report reflects the substantial amount of growth Access4u has experienced over the past year.

"This report features some of our biggest highlights of the past financial year, including our expansion to the Adelaide Hills and Fleurieu Peninsula regions; engaging customer stories that reflect why we do what we do; as well a year in review snapshot," Cathy Miller, CEO of Access4u, says.

Despite the COVID-19 related challenges the past financial year brought, Access4u is happy to report that they are bigger and better than ever, with an increase in their customer base of 32% and staff numbers growing by 31%.

"Throughout our growth, our amazing staff stayed true to Access4u's values and continued to provide innovative and tailored services to each individual we support."

To Access4u customers and families, thank you for trusting us to support your loved ones.

We look forward to the future, as we continue to grow and expand our delivery of quality services to those who need it most.

You can view our Impact Report here.

 

 

Published in News

On Wednesday 16 November Access4u hosted an official launch of their new Mount Barker office.

Over 90 guests attended, including local dignitaries, council members, local community members and NDIS participants.

The event started with an incredible Welcome to Country from Uncle Moogy, and followed with speeches from Access4u CEO Cathy Miller and Mayor of Mount Barker, Ann Ferguson. A symbolic ribbon was cut by four NDIS participants and Access4u customers to highlight the official opening.

Access4u prides themselves on bringing an innovative perspective to the NDIS, and say expanding to the Adelaide Hills was always on the cards.

“Having a regional presence has always been important to us. Since our inception, we have been aware of the growing population – and, as a result, the growing demand - across Mount Barker and the Adelaide Hills,” Ms. Miller says.

“With several NDIS providers already in the area doing great work, we view ourselves as a complementary NDIS service – focusing on Support Coordination, Support Workers and Therapeutic Supports, including Positive Behaviour Support and Psychology.”

Since opening their office in Mount Barker, Access4u has already seen enormous growth, which is a reflection of how much their services are needed in the region.

Access4u also pride themselves on staying local and community-minded.

“All of our staff are local to Mount Barker. They’re passionate about the community and know the region well. And they’re committed to putting customers at the heart of everything they do.”

“I look forward to seeing our Mount Barker office grow more and more over the coming years.”

Access4u’s new office can be found at 68 Hutchinson Street, Mount Barker.

 

Dr John Wyett Adjt. Professor Lyn Hepburn Brown Cathy Miller CEO Richard Perkins Board Members of Access4u

 

Published in News

Supported Independent Living (also referred to as SIL) is a NDIS support. At Access4u, it comes under our Home and Living supports and can be found in your NDIS plan under CORE Supports.

According to the NDIS, SIL is a support that helps you “live in your home. It includes help or supervision with daily tasks, like personal care or cooking meals. It helps you live as independently as possible, while building your skills.

Supported independent living is for people with higher support needs, who need some level of help at home all the time.”

If you have Supported Independent Living available to you in your NDIS plan, it may include:
• help with personal care
• building skills - like meal preparation and cooking, cleaning, and developing a routine and social skills
• help to action any behaviour support plans you have
• support with supervision, personal safety and security
• support to give you your medication and attending medical appointments
• support to get to and from community access activities.

It does not include the cost of your groceries, your rent, any utilities, and does not include supported not related to your disability – including household budgeting or expenses related to travelling or holidays.

At Access4u, we want you to be able to choose where you live, who you live with and what support you need.

We provide long-term and permanent accommodation to SIL participants. We know that a one-size-fits-all approach doesn’t work – so, we’ll ensure that you’re living with people that you get along with.

Your unique care and support needs are always considered to ensure this service meets you and your personal goals. After all, it’s your choice and your life – we’re just here to help!

Do you have SIL in your plan? Are you currently looking to change providers? Reach out to our friendly team on 1800 022 237. We can talk you through your options and the vacancies we currently have available!

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News
Sunday, 16 October 2022 22:57

Meet our Customers: Will & Kathleen

Meet Will!

Over two years ago, Will’s family chose Access4u to support them in using their NDIS plan. Our experienced team connected Will to the supports he needed using our resources, expertise and industry connections. This ultimately provided him with the best chance of reaching his goals.

Over time, we've been able to develop a great team of people who people understand Will. This has helped us support Will and has enabled him to increase his independence and achieve his goals.

Two years on and Will is now happily and independently living out of home with the support of his caring team.

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Image: Will and his Support Worker strolling along the beach.

 

Meet Kathleen!

Kathleen has been with Access4u for nearly a year and lives independently with 2 other friends. Her house is assisted by ongoing support workers that support her to enjoy various activities outside the home.

When making the transition to Access4u, Kathleen was able to stay with some of her Support Workers who had been supporting her for years. This made the transition more comfortable for Kathleen, as she continued to be supported by people who knew her and could seamlessly provide her with assistance in her new environment.

Now Kathleen has settled into a new routine and is very happy in her new home. Her favourite activity is playing with beads. After filling up her cup with beads, Kathleen will pour them all out and start again!

kathleen

Image: Kathleen playing with her beads.

 

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News
Thursday, 15 September 2022 06:02

Meet our Customers: Kurt & Jenny

Meet Kurt!

As of 2022, Kurt has been with Access4u for nearly 2 years, since he decided he wanted to move out of home.

Kurt is a confident artist who is regularly creating new fantastic works of art in his room and uploading it to his own Instagram page. 

When he isn't in the art room, Kurt is focused on living a healthy lifestyle and makes sure to regularly eat well and exercise. From regular long walks to shooting hoops at basketball, Kurt is very driven to stay healthy and fit.

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Image: Kurt and his friend at their basketball game.

To maintain his health off the court, Kurt has started his own veggie garden in his backyard. Kurt even gave us a sneak peak into his private garden of assorted vegetables and herbs as they came into season!

 

kurt4

Image: Kurt and his greenhouse.

 

Meet Jenny!

Jenny joined Access4u in 2021. Jenny is non-verbal and has difficulty walking but loves to swim! Jenny was referred to Access4u in search of new activities outside the house.

Through understanding Jenny's passions and motivations, the team at Access4u were able to set up hydrotherapy sessions with a Mentor that specifically suited her needs.

Jenny now regularly swims with her Mentor, who writes a weekly progress report for her team and family to be updated on.

Jenny’s Mentor has described herself 'getting tingles' in response to Jenny's big grin as soon as she enters the water. After many sessions Jenny now only requires minimal support as she looks to only further increase her independence in the pool. Well done, Jenny!

Jenny Tosach 3

 Image: Jenny and her instructor in the pool. 

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News

Not only is it important for businesses and organisations to make their social media more accessible and inclusive, it’s also something we should practice ourselves on our personal channels.

Here are our top tips to make your social media more accessibility friendly….

1. Image Descriptions / Alt Descriptions

Using image descriptions or “alt text” is important for people who can’t see the images you post – those are blind might use a screen reader (a tool that reads out text) or may just want the image described.

So, what are image descriptions?

Image descriptions are typically short description in the body of text that accompanies an image of a social media channel. Carly Findlay explains this well and has an example on her blog.

What is alt text?

Alt text is a written description of an image or a visual asset. For users with screen readers, this means they can experience a visual post or get further clarity on what’s in an image or GIF.

Alt text is to the point but descriptive. There are options to add alt text on Facebook, Instagram, Twitter and LinkedIn.

2. Limit Your Use of Emojis!

We love emojis, but use them sparingly! Emojis, when read out via a Screenreader can be confusing. As Sprout Social mentions, “using 🌴😎🍹💃🏼🎉 for the caption on your holiday pictures is may be fun. However, those using a screen reader would hear “Palm Tree, Smiling Face With Sunglasses, Tropical Drink, Woman Dancing: Medium-Light Skin Tone, Party Popper." Now, that doesn't make much sense, does it? Choose one emoji to accompany your post, and that's it!

3. Make Your Text Accessible

Make sure your sentences are clear and succinct. When in doubt, Hemingway is a great tool.

Hootsuite has several great tips:

Write in plain and succinct language: Avoid jargon, slang, or technical terms unless they are appropriate.

Don’t overuse caps: Full-caps (e.g. FULLCAPS) can be difficult to read and misinterpreted by screen readers.

Use camel case for multi-word hashtags. Capitalise the first letter of each word to make hashtags more legible. (e.g. #DisabilityServiceProvider, rather than #disabilityserviceprovider)

4. Language Matters

Words as powerful. The way we portray individuals with disabilities matters. Be respectful and balanced – and be accurate, neutral and objective.

  • Emphasize abilities, not limitations.
  • Ask individuals in your posts if they are willing to disclose their disability.
  • Refer to the individual first, their disability second.
  • Portray successful people with a disability in a balanced way, not as heroic or superhuman.
  • Do not use offensive or condescending language.

Use:

  • Person with a disability, people with disabilities
  • Man with paraplegia
  • Person with a learning disability
  • Student receiving special education services
  • A person of short stature or little person
  • Person who uses a wheelchair
  • Person who uses a communication device or an alternative method of communication
  • Accessible parking
  • Accessible restroom
  • People without disabilities

Don’t use:

  • Disabled person; the disabled
  • Paraplegic; paraplegic man
  • Slow learner
  • Special education student
  • Dwarf or midget
  • Wheelchair bound
  • Is non-verbal; can’t talk
  • Handicapped parking
  • Disabled restroom
  • Normal, able-bodied

For more tips on how to make your social media accounts more accessible, visit these great resources:

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News

Access4u offers a CHC33015 Certificate III in Individual Support (Disability) through our training partner, CEG – Training Partnerships (RTO Code: 40138). CEG is a highly reputable, Nationally Accredited Training organisation based in South Australia.

We recently talked to Cooper Marsh, graduate of the Cert III and current Access4u Flexible Supports Coordinator, about his experience undertaking the course. Cooper started his Cert III in mid-2019 and finished at the start of 2020.

Here’s our chat….

What interested you in a career in the disability sector?

“I have always liked the idea of helping people and being able to make a difference in someone’s life no matter how big or small. I also liked the flexibility of the work, being able to work and have customers in the hours I wanted and having some time to also the do my own thing. This made work life balance easy.”

Why did you decide to do your Cert III in Individual Support (Disability)?

“It was an easier way for me to obtain the qualification and to learn more about the industry - to be a better carer for my participants/customers.”

What would you say are the benefits of studying with CEG?

“Studying with CEG was beneficial as you got to learn and study while you were still getting paid to work in the field. So having the mixture of study and working made it easier to do both as what you learnt in the classroom could be used in the field and what you learnt in the field could be used in the classroom.”

How would you describe the support provided by CEG throughout your Cert III?

“CEG were helpful with the resources and the trainer was also helpful themselves. I could email them and usually get a response in good time with the help I required. In class time they were productive and helpful.”

How did this training prepare you for working at Access4u and/or the disability sector?

“The training helped me to be prepared to assist the people I was working with and also allow me to have the knowledge to deal in crisis moments, working with people that are non-verbal, etcetera.”

What is your role now? Please tell us a little bit about it.

“I’m still at Access4u - this would be my fourth year now and the experience has been good. I have had plenty of help from people inside the organisation and fellow mentors. The people I’ve met that have helped me along the way have been great.

I’m still a Mentor/Support Worker, but I have also got a new role within the company working in the office as a Flexible Supports Coordinator – helping fill shifts, start up new services, and meet new participants/customers. This involves being that middleman between participants and families, and our Mentors.”

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Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

To learn more about CHC33015 Certificate III in Individual Support (Disability), click here.

Published in News

Here at Access4u, we are a registered NDIS provider that offers two levels of Support Coordination: Coordination of Supports (or Support Coordination) and Specialist Support Coordination.

Both roles operate in a similar way, but there are some key differences. All Support Coordinators are here to help. They are here to guide and support you throughout your NDIS journey, helping you get the best out of your supports and supporting you to achieve your goals.

However, a Support Coordinator and Specialist Support Coordinator look after different NDIS categories of support.

Firstly, let’s explore Support Coordination. Coordination of Supports: Support Coordination is a “lower level” of Support Coordination compared to Specialist Support Coordination. At Access4u, our trained Support Coordinators can help with a range of things, including:

  • understanding and navigating your NDIS plan, including your budget
  • addressing any barriers you come across in regards to your plan or your supports
  • providing assistance to connect you with supports and services you need to achieve your goals
  • using the MyGov website and your portal
  • preparing for your plan review.

Specialist Support Coordination, on the other hand, is a highest level of Support Coordination. It is for people whose situations are more complex.  A specialist Support Coordination will assist you to manage challenges in your support environment and ensure consistent delivery of service.

Specialist support coordination is delivered by a trained Specialist Support Coordinator. These individuals should be appropriately qualified and have the adequate experience to deliver an expert approach to address a participant’s complex support needs.

People that may be funded for Specialist Support Coordination include those:

  • from culturally and linguistically diverse (CALD) backgrounds
  • that identify as Aboriginal and/or Torres Strait Islander
  • who display behaviours of concerns (also known as challenging behaviours)
  • that have complex medical needs or require mental health support
  • with no informal supports to help them (e.g. friends or family)
  • at risk of becoming homeless, or are involved in the justice system.

A NDIS participant may be funded for both Support Coordination and Specialist Support Coordination in their NDIS plan.

To find out more about Access4u’s Support Coordination and Specialist Support Coordination services, click here.

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News

Are you looking for a playground that caters to a range of abilities and is wheelchair accessible? There are several inclusive and accessible playgrounds across Adelaide and South Australia.

Inclusive play is important for a child’s development. It helps children to build confidence, develop important social and communication skills, and learn how to care for others and the environment. It can also help develop physical, cognitive and emotional skills and increases their overall health and happiness.

Certain elements make playgrounds more inclusive and accessible than others. Some elements that make playgrounds inclusive include:

  • Even surfaces – ensuring there are no trip hazards or steps up to the play area.
  • Easy navigation – it’s important that there is a wide path and the ground is made up of consistent material.
  • Accessible entries – If there is a gate at the entrance, this should be able to be opened by an adult in a wheelchair or with limited mobility.
  • Play equipment – the play equipment must have entry and exit points, have accessible surfaces, and interactive elements much be at a reachable height.
  • Secure boundaries – the entire play space should be within a secure boundary enclosure.
  • Accessible location – accessible facilities should be nearby.

Here are some playgrounds that tick most of the boxes (we hope to add more to this list as South Australia moves to more inclusive playgrounds!)

Hendrie Street Reserve Inclusive Playground

Located in Marison, this inclusive playground has several accessible elements aimed for all ages and abilities, including:

  • an expression swing
  • a slippery dip that can be accessed via a ramp
  • an inclusive carousel
  • and a multi-station with a ramp.

There are also several sensory activities to enjoy, as the playground features a sandpit and several nature elements, including the “logs”, “rocky river” and “stacking stones.” The reserve also features large grassed areas, and a basket court which is across from Marion Outdoor Pool.

Much of the equipment can be accessed via ramps for wheelchair use. The City of Marion has also taken into consideration children who may have vision and hearing impairments and spectrum disorders.

There are inclusive toilets near by with disabled access and also disabled parking available.

To find out more about the play area, click here.

marionplayground2

City of Marion

Allenby Gardens Reserve Accessible Playground

According to Play and Go, who recently reviewed this playground, there’s something for all ages and abilities here and plenty of opportunities to develop physical and social skills.

Features of this playground include:

  • a wheelchair accessible carousel
  • an accessible basketball swing
  • an accessible play net
  • a “boxie climber”
  • a wheelchair accessible fairy themed play system.

This play area is perfect for kids who love all things pirates and fairy tales, as the main play area consists of a pirate ship complete with slide and rope, and a climbing area which is connected to a castle tower.

The reserve itself has also lots of space for the bigger kids to play with a grassed area.

Please note this play area has accessible toilets nearby, but is not fully fenced off. There are also free BBQ facilities on site, and lots of street parking available.

For more information on the Allenby Gardens Reserve Accessible playground, click here.

Paddocks Adventure Playground

This is a new playground in Para Hills West that provides equipment for all ages and abilities. Nestled amongst the greenery of nature, the play area features the following:

  • Several wheelchair accessible sections, with a ramp leading up to a small tower, and a boardwalk over a creek.
  • A water play area and a sandpit.
  • A wheelchair accessible “smooth glider” to sit on and rock back and forth.
  • Basket swings, a seated flying fox, and springy platforms.

Please note this playground is currently not fenced off and does not have public bathrooms close by. This should be upgraded soon.

For more information, click here.

parahills playground2

Kids in Adelaide

Jubilee Playground in Noarlunga

Jubilee Wooden Adventure Playground in Port Noarlunga is also a great spot for those of all ages and abilities. This is one of the biggest playgrounds in Adelaide, so there’s plenty to keep the kids entertained.

Fun elements in this playground include:

  • musical bells
  • several swings
  • plenty of cool structures, including a rocket, a ship and a fire pole
  • tunnels and balance boards.

Most of the playground is wheelchair accessible, with the exception of some areas that have bark chips. There is also a toilet with disabled access nearby and free BBQ facilities.

Plus, there’s lots of green space to do plenty more activities and chill out!

 

Have any more recommendations on inclusive playgrounds in South Australia? Let us know! Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your top picks.

 

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News
Monday, 18 July 2022 01:08

Our Fullarton Office Has Moved!

As of 14 July 2022, our Fullarton Office has moved.

We are now a hop, skip and a jump away at 242 Glen Osmond Road. According to Google Maps, this is a just a one-minute walk from our previous location.

Our new office is a larger premises compared to our old site, which will allow us to better accommodate our customers’ needs. The office is now accessible for those who require office-based appointments.

We have to admit this project has taken a lot of effort over the last few weeks, but now that we are finally moved in, we could not be happier.

It was important to us to take a moment to recognise this milestone, because this move represents growth for Access4u.

Going from a being four-person organisation back in 2018 to now having 5 office spaces across Adelaide, this new office is a reflection of the incredible support we have received from our clients and the community as well as the dedication of our employees.

We will continue to provide a flexible and customer focused service to those in the community from our new office. We can’t wait to see you soon at 242 Glen Osmond Road!

 

242Cathy

Cathy Miller, CEO at Access4u, is excited to welcome you to our new office!

 242Reception2

Here's a look at reception at our new office!

Access4u is a not-for-profit organisation that helps guide you through the NDIS to ensure the most optimal and effective outcomes for your ongoing objectives. From your coordinator to your mentor, Access4u works towards your personal goals whilst increasing independence and adding value to every life we support.

We make a difference by providing personalised care to every individual and their aspirations. Through working with a diverse group of service providers we can ensure support for you in a timely, innovative, and flexible way. View our NDIS supports here.

Published in News
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